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Águas de Manaus is the company responsible for the water supply, collection and treatment of sewage in the capital of Amazonas. It is part of Agea Saneamento, considered the largest private company in the sector in all of Brazil.
With the main objective of universalizing water supply and expanding access to sanitation, from the current 20% to 80% by 2023, the company invested around R$800 million for the first 5 years, starting in 2018.
Therefore, more and more people have access to Águas de Manaus services and, consequently, the need to issue a second copy of the bill becomes more common, whether due to forgetfulness, missing the deadline or any other reason. Therefore, if you want to know how to do this process, continue following today's post until the end.
Second copy of Manaus Waters
There are several ways to issue a second copy of your water bill from Águas de Manaus. We know that in the rush of everyday life, it is difficult to remember all of your commitments, and it is common to forget or lose your bill. Therefore, check below how you can issue a second copy of your Águas de Manaus bill.
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- From the official website
- Access the official Águas de Manaus website and look for the online services area;
- Then, login with your CPF/CNPJ or registered email;
- Then, click on the “second copy” option;
- Find the outstanding invoice, click on the print icon or copy the barcode numbers.
You can also opt for the step-by-step guide below:
- Access the official website of Águas de Manaus;
- Click on Second Copy of Bill;
- Select the unit;
- Log in with your CPF/CNPJ or registered email;
- Find the outstanding invoice, click to print or copy the barcode numbers.
There is a third option to issue the second life through the website:
- Go to the official website;
- Click on duplicate bill or on the online services area;
- In the “second fast track” field, enter your CPF or CNPJ and registration number, which can be easily found on your water bill;
- Then, click on “consult” to issue all open invoices.
Another option for those who do not want to issue a second copy of their water bill via the website is to request it by email: [email protected].
However, we must remember that with this option you need to wait for the company to respond and if you want greater agility, the ideal is to request it directly through the website.
You can also contact the company at (92) 98264 0464 on WhatsApp and request your second copy.
- Call center
If you prefer, simply call 0800 092 0195 at any time (it works 24 hours a day) and follow the steps to issue a second copy.
- Personal assistance
Finally, you can also go to the agency and the service must be scheduled through the link: https://aegea.agendamento.ai/.
Do I need to pay for the issuance of a second copy of Águas de Manaus?
The good news is that you don't have to pay anything to issue a second copy of your water bill. Remember that this applies to both issues made through the official website and other forms of service, which we mentioned previously.
Deadline for issuing a second copy of Águas de Manaus
We must make it clear that there is no maximum deadline for regularizing accounts and, therefore, you can request a second copy of Águas de Manaus bill whenever you want. However, it is important to remember that late payment itself will result in interest and fines being charged, in addition to possible interruption of service provision.
Furthermore, anyone can request the document, as long as they have the holder's CPF or CNPJ details on hand.
How do I pay for the second copy?
You can pay for your second copy of Águas de Manaus bill at any bank branch, ATM or conventional service, as well as at lottery outlets. If you prefer, you can also use the barcode to make the payment through the bank's app on your cell phone or register your account for automatic debit.
So, now that you know how to issue a second copy of Águas de Manaus, just follow our step-by-step guide.
